DB Rail+Fly

Booking

During your ticket booking process, the departing German city of your choice will be referred to as QYG, which is the code of Deutsche Bahn and stands for all available train stations within Germany. Please select Duesseldorf, Frankfurt, or Munich, where Air China offers flight services in Germany and select Air China flights according to your itinerary needs.

Currently, only one-way and round-trip options are available through the online Rail & Fly reservation system. The ability to book ‘open-jaw’ itineraries (flying to one city, traveling to another city and flying from there back to the original city) is not supported at this time.

The Rail & Fly product is a packaged service. Please note that the rail section and the flight section must be purchased together. The train ticket may not be purchased separately from the flight booking. For reservations and ticket purchases, please visit the Rail & Fly reservations page on the website.
 

Seating Class

The seating class of your DB train ticket shall match with that of your Air China flight ticket: for First Class or Business Class flights, the seats on your train will be First Class; for Economy Class flights, the seats on your train will be Second Class.

Train Connections to/from Air China Flights

The train schedule displayed during your purchase process is for reference only and does not represent valid connections. Please choose the appropriate DB train connections for your trip with Air China by yourself. You may obtain DB timetable information on www.bahn.de, at a DB-Reisezentrum (Deutsche Bahn Travel Center), or at travel agencies with “DB-Agency” (connected to Deutsche Bahn). Please ensure sufficient times when connecting between DB trains and Air China flights, especially for your departures from Germany when you need to consider the check-in deadlines for Air China flights. 

Collecting your Ticket

Following your online booking on the Air China web site, you will receive a confirmation e-mail with your itinerary on Air China and DB. For DB, you will see a pick-up number (Auftragsnummer). Please print out the confirmation email and remember to take it with you to the DB train station, along with the identification you entered during the booking.

At the DB railway station, please go to a train ticket printer and enter your pick up number for print out. Be sure to proceed on to the train with the printed train ticket, the train ticket number alone is insufficient. Please also note that the DB train ticket can only be picked up/printed out within 48 hours before the Air China flight departure. An earlier pick up/print out will not be possible.

Remember to take with you on the train:

• Your printed Rail & Fly ticket. The Pickup Number (DB-Auftragsnummer) alone is not sufficient and will not be accepted instead of a ticket.

• Your flight ticket for your international Air China flight received from the Air China web site

• Your valid passport or ID-card

• The means of identification you used when booking

Check-in and Luggage

For your train trip with DB, you do not need to check-in your luggage at the train station. Please simply take the luggage onto the train yourself. You may check-in for your Air China flight as early as 23 hours before departure. This can be done online via our web site.

DB Ticket Kiosk Out of Order & Journey without Rail & Fly Ticket

In case a Rail & Fly ticket could not be issued due to a broken ticket kiosk you will be issued a subsequent ticket charge (Fahrpreisnacherhebung) onboard the train. For claiming a refund for this charge, please send the receipt together with a copy of your booking and the Pickup Number (DB-Auftragsnummer) to the local sales office of Air China in Germany.

Rail & Fly Terms And Conditions With Air China

• Your Rail & Fly ticket is only valid together with your international Air China flight tickets to/from Germany (Duesseldorf, Frankfurt, Munich). Rail & Fly tickets cannot be purchased in connection with Air China flights to/from other points in Europe. The Rail & Fly ticket is applicable to any train of Deutsche Bahn (DB) including IC (Inter-City), EC (EuroCity) and ICE (InterCityExpress) with no limitations on specific train numbers. However, the Rail & Fly ticket is not valid for the DB-Autozug (Car Rail) and chartered trains.

• In case any of the German airports served by Air China (Duesseldorf, Frankfurt, Munich) cannot be reached by a service of Deutsche Bahn, Rail & Fly is offering the use of regional public transport services:

Overview of airport connections Included in the Rail & Fly ticket

• The train ticket is valid one day before your departure, the day after your return to Germany and the day of your travel.

• Train ticket rescheduling and refunds shall be applied together with flight tickets. Passengers who have printed the train ticket pass and request a refund, shall mail or bring the ticket pass to the Air China’s sales offices in Germany before the refund can be processed. If the train ticket portion of the Rail and Fly ticket is used, the entire Rail and Fly ticket is non-refundable.

• Children may not travel alone on Rail & Fly services and must be in the company of an adult.

• All other Ticket Terms and Conditions: Rail & Fly ticket terms and conditions are in line with those of flight tickets.

• The Rail & Fly service is a service offered by Air China in conjunction with DB. Air China is not responsible for any compensation claims caused by DB train delays or cancellations.

If you have any questions, please call Air China’s  Call Center in Europe at +800 86 100 999 or contact your  local sales office in Germany.